Shipping Policy

Thank you for choosing Arcboardz! We're dedicated to providing you with exceptional products and service, and our shipping policy is designed to ensure a smooth and transparent delivery process. Please take a moment to review the following shipping guidelines:

1. Order Processing:

  • Standard orders are typically processed within 1-2 business days from the time they are placed. Business days are Monday through Friday, excluding holidays.
  • Please note that custom orders, due to their personalized nature, may require additional processing time. Our team will provide you with an estimated processing time for custom orders during the order confirmation process.

2. Shipping Methods:

  • We offer a range of shipping options to cater to your needs. The available shipping methods will be displayed during checkout.
  • Please note that the estimated delivery time provided at checkout is an approximation and may vary based on factors beyond our control.

3. Shipping Charges:

  • Shipping charges are calculated based on the selected shipping method, destination, and the total weight of the package. These charges will be displayed during the checkout process before you finalize your order.

4. Order Tracking:

  • Once your order is shipped, you will receive a shipping confirmation email containing your tracking information.
  • Use the provided tracking number to monitor the status and progress of your shipment.

5. Delivery Timeframes:

  • Delivery times depend on the selected shipping method and your location. While we strive to meet estimated delivery dates, please understand that unforeseen circumstances, such as weather or logistical challenges, can impact delivery times.

6. International Shipping:

  • We offer international shipping to many destinations. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient.

7. Address Accuracy:

  • It's crucial to provide accurate shipping information during checkout to ensure a successful delivery. We cannot be held responsible for delays or non-delivery due to inaccurate or incomplete address information.

8. Undeliverable Packages:

  • If a package is returned to us as undeliverable due to an incorrect address or other issues, we will contact you to resolve the matter. Additional shipping fees may apply for re-shipment.

9. Order Changes and Cancellations:

  • We understand that plans may change. Please contact us as soon as possible if you need to modify or cancel an order. We will do our best to accommodate your request if the order has not yet been processed for shipment.

Should you have any questions or concerns about our shipping policy, don't hesitate to reach out to our responsive customer support team. We're here to ensure your experience with Arcboardz is exceptional from start to finish.

Warm Regards,
The Arcboardz Team